Privacy Policy

Last updated: January 2026

1. Information We Collect

We collect information that you provide directly when using our services, such as:

• Contact details (name, email, phone number)
• Company and business information
• Account credentials and usage data
• Any messages or requests submitted to our support team

We may also collect technical data automatically, such as IP address, device information, and usage logs, to improve our services.

2. How We Use Information

The information we collect is used to:

• Provide, maintain, and improve our services
• Communicate with you regarding your account and updates
• Analyze usage trends and performance metrics
• Comply with legal obligations and protect our rights

We do not sell, rent, or trade your personal information to third parties.

3. Data Security

We implement enterprise-grade security measures, including:

• Encryption of data in transit and at rest
• Access controls and role-based permissions
• Regular security audits and vulnerability assessments
• Compliance with SOC 2 Type II standards

While we strive to protect your data, no system can be guaranteed 100% secure.

4. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal and regulatory obligations. You may request the deletion of your personal information at any time by contacting us at info@murrayriverexpress.ca.

5. Your Rights

Depending on your location, you may have the right to:

• Access your personal data
• Correct or update inaccuracies in your data
• Request deletion of your data
• Restrict or object to processing of your data

To exercise your rights, contact us at info@murrayriverexpress.ca. We will respond in accordance with applicable privacy laws.

6. Third-Party Services

We may use third-party service providers for analytics, payment processing, hosting, and support. These providers have access only to the information necessary to perform their functions and are required to protect it.

7. Cookies and Tracking

Our website may use cookies and similar technologies to enhance your experience, monitor usage, and deliver relevant content. You can manage cookie preferences through your browser settings.

8. International Users

If you are accessing our services from outside Canada, your data may be transferred and stored in countries with different data protection laws. We take appropriate measures to ensure your privacy is respected.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a new “Last updated” date.

10. Contact Us

For questions or concerns regarding this Privacy Policy, contact our Data Protection Officer at info@murrayriverexpress.ca.

Company Name: Murray River Express Inc
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